Customer Reviews
Customer feedback is extremely important to us. It's how we know that we are doing a good job and providing our customers with the service and quality they want.
Here are a selection of the recent comments we've received...............
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"Just wanted to drop a line to say how pleased I am with my purchase from A Fine Pair of Shoes. The Alfred Sargent’s are absolutely beautiful. And I am stunned that they made it from the UK to Portland, Oregon in about 36 hours! I’ll be back for more!"
06/02/12 G.B (USA)
" I am just extremely impressed with A Fine Pair of Shoes, so much so that that is why I am up super early this morning, to take time to write this message to you during this busy and hectic morning. I really appreciate beautifully made, high quality British shoes, and the exceptional service you have provided means that I will be purchasing again from you in the future! I look forward to being a returning and established customer. Keep up the good work--your customer service is as impressive as any for any product I have ordered online in a long time."
27/01/12 R.M, (USA)
"I heard about you from StyleForum and this was my first time ordering from you. I'm still sort of shocked that the boots arrived in the US the very next day! The Loakes fit great! I will definitely be ordering from you again in the future."
02/11/11 Todd Bashore (USA)
"I just received my C&J Finsburys, and I couldn't be happier. The colour is just amazing and it fits like a glove. Thank you for the Saphir gift, and thank you again for taking the time to measure the shoes for me. I look forward to shopping with you again!"
01/11/11 Ian James (Australia)
Thank you for the free shoe trees and the speedy delivery."
21/10/11 Carlos Sejournant (UK)
"Just rolled the dice on a pair of Sargent Kelmarsh loafers. Thank you to Julian and Sarah who measured a number of pairs. I bought knowing full well the dimensions even though they may be a little short.........
....Others have said it, but I wanted to reiterate how great the service has been. They are very patient and honest."
"Have just received shoes and am congratulating you on your excellent service and thanking you for my free gift."
"I ordered several pair from AFPOS recently. Just phenomenal.
1-day shipping from UK to CA, wow.
Plus, Sarah Nelson is just fantastic in replying to emails (she must have measured 12-15 shoes for me...), advising, explaining, etc. Really superb, superb, superb customer service!"
"I recently ordered with AFPOS and I will also attest to the excellent customer service and attention to questions. Sarah helped me out and she was prompt to my inquiries. Additionally, my C&J Islay & AS Tavistock were both carefully wrapped and shipped promptly."
"I wanted to give everyone an update that the Crockett and Jones Waltons arrived today and indeed are gorgeous. I have no doubt that I am going to get a lot of interest when I wear these. In a perfect world these might be a tad wider but I think they will be fine. Julian and A Fine Pair of Shoes got these here exceedingly fast and in great shape. I would highly recommend buying from them!"
"Awesome service by Julian! order placed on Sunday and received here on Tuesday. If you're looking for good deal on Alfred Sargent, don't look too far."
"Just received a pair of Loakes from AFPOS. Shipped from the UK to Australia in a matter of days, free shoe trees and a free tin of Saphir polish. And they fit perfectly. Great service; thank you Julian and Sarah."
"I had an excellent experience dealing with A Fine pair of Shoes. Ordered a pair that were too big. They helped me find the right size and got them back to me extremely fast. Thanks."
"Just want to say thank you for the excellent, efficient and friendly customer service you have provided. It's also extremely refreshing to receive that personal touch. I shall recommend the shop and will definitely use you for future purchases."
"I have purchased shoes from them and was very pleased with both the shoes and the transaction.
Good people to deal with."
"Just ordered a AS premier shoe from your website. Shoe was shipped out 4 hours after order confirmation!!! Amazing".
